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A user has lost permission to WorxMail and the application has been uninstalled. However, the user can still access the Worx Store. Which two sets of logs should a Citrix Engineer gather in order to help diagnose this issue? (Choose two.)
A. XenMobile Server log
B. NetScaler log
C. WorxMail log
D. Worx Home log
Users are unable to complete device enrollment and the Mobile Application Management (MAM) portion of enrollment is failing. Which two steps could a Citrix Engineer take to troubleshoot this issue? (Choose two.)
A. Verify that the MAM load-balancing hostname matches the XenMobile Server hostname.
B. Verify the NetScaler Gateway callback URL.
C. Review the aaad.debug file.
D. Verify that the NetScaler Gateway certificate is uploaded to the XenMobile Server.
What would cause a subset of iOS users in the same security group to NOT be provisioned to ShareFile?
A. Users have NOT logged on to Worx Home.
B. Users have NOT launched the ShareFile app.
C. The administrator has NOT provisioned the user from the User Management Tool.
D. The administrator has NOT enabled the user provisioning setting within the ShareFile settings.
A Citrix Engineer deployed new iOS applications during an IT maintenance window. While existing iOS applications remain unaffected, users are reporting they have NOT received the recently pushed new applications. What is the possible cause of this issue?
A. APNS ports have been blocked.
B. Enrollment ports have been blocked.
C. The VPP license count has been exceeded.
D. The connection between XenMobile Device Manager and App Controller is down.
What are three reasons why a Citrix Engineer would tag a device? (Choose three.)
A. Enrollment invitations
B. Application deployment
C. Dashboard reporting
D. Policy deployment
E. Role-based Access Control
A Citrix Engineer needs to install XenMobile Mail Manager and ensure that more than one LDAP domain configuration could be managed. To meet the requirements of this scenario, the engineer should install XenMobile Mail Manager ____. (Choose the correct option to complete the sentence.)
A. in each domain
B. at the top level domain
C. in an Exchange resource domain
D. and enable trust between the domains
XenMobile has been selected as the new mobility solution for an organization. The organization currently has a Citrix XenApp environment with remote access provided through NetScaler ICA Proxy. A Citrix Engineer needs to redesign the email access solution for remote users and the organization requires that the new solution integrate with the native iOS Mail. Which component should be implemented to meet the requirements outlined in the scenario?
B. Secure Mobile Gateway
C. XenMobile Mail Manager
D. XenMobile NetScaler Connector
Several users have been reporting that they have been unable to access corporate email for several minutes. A Citrix Engineer needs to verify that the XenMobile NetScaler Connector (XNC) service is running. XNC was set up using default values. Which URL could the engineer use to verify that the service is running?
A Citrix Engineer has already backed up the XenMobile configuration database. The following is a list, in no particular order, of some of the remaining steps that the engineer must complete to apply a patch to a multi-node, clustered XenMobile Server deployment:
1. Shut down the updated node.
2. Repeat the above steps for each node in the cluster until all nodes have been upgraded.
3. Fail over to secondary node.
4. Update the running node and confirm that the service is running.
5. Start the next node in the cluster.
6. Shut down all but one node.
7. Verify that all nodes are running in the cluster.
8. Update all nodes at the same time.
9. Restore the XenMobile configuration database.
Which six steps must the engineer take, and in which order do they need to be completed, to apply a patch to a multi-node, clustered XenMobile Server deployment?
A. 6, 4, 1, 5, 2, 7
B. 6, 8, 7, 1, 3, 9
C. 7, 8, 6, 3, 2, 9
D. 7, 6, 3, 4, 9, 2
A company with 20,000 enrolled users recently acquired another company with 7,000 users. All new users also will need access to mobile MDX apps. Each server’s specifications include four vCPUs and 16 GB of RAM. What is the minimum amount of XenMobile cluster nodes required to support this environment?
A Citrix Engineer is experiencing issues deploying client certificates for NetScaler Gateway authentication to devices after configuring their Public Key Infrastructure (PKI) settings within the XenMobile Server. Which two sets of logs could the engineer review to determine why the certificate is NOT being issued? (Choose two.)
A. Worx Home logs
B. XenMobile Server Debug Log File
C. Certificate Authority Event Viewer
D. NetScaler aaad.debug log
After a successful Android device enrollment through a NetScaler load balancer, the device was immediately selectively wiped. Which two scenarios could be the cause of this selective wipe? (Choose two.)
A. All of the NetScaler Universal Access Licenses have been allocated.
B. The NetScaler port 443 virtual server did NOT have the XenMobile Devices or Root certificate bound.
C. The NetScaler port 8443 virtual server did NOT have the XenMobile Devices or Root certificate bound.
D. The NetScaler virtual server was re-encrypting back to the XenMobile Server over port 443.
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